How should an officer document a driving complaint or hazardous driver?

• A. A general narrative with subjective impressions.
• B. Only a phone note for later reference.
• C. A report focusing on the driver's appearance.
• D. A precise report with objective observations, times, locations, and actions taken.

Answer: (D)

Documenting a driving complaint or hazardous driver is about recording observable, verifiable facts in a precise, objective way so the record can be trusted for review and follow-up. The best approach is a report that notes exactly what was seen and when and where it happened: times, locations, speed estimates, lane position, following distance, signals used, road and weather conditions, lighting, and any hazards encountered. Include what actions were taken in response—stopping the vehicle, issuing warnings or citations, or referring the matter for further investigation—and the officer’s disposition. This objective, action-focused documentation ensures the information is useful to others and stands up to scrutiny.

Phrases that rely on subjective impressions, notes jotted down over the phone, or details about the driver’s appearance don’t provide reliable or relevant information for enforcement or safety purposes, which is why they’re not appropriate for this type of report.