What is de-escalation in a policing context?

• A. Techniques and communication strategies used to escalate tension
• B. Use of force to deter offenders
• C. Techniques and communication strategies used to reduce tension and avoid or minimize the use of force
• D. Physical restraint and command presence only

Answer: (C)

De-escalation in policing relies on calm communication and behavior to reduce the intensity of a tense encounter, giving time and space, listening, and offering options so that violence or the need for force is avoided or minimized. This approach aims to keep everyone safe by lowering risk through restraint, patience, and thoughtful interaction rather than coercion.

This best match describes both the methods (techniques and communication) and the goal (reducing tension and minimizing force). The other ideas describe making a situation tighter or using force or restraints, which are not the focus of de-escalation.